ke77 Privacy Policy

1Introduction and Scope

This Privacy Policy ("Policy") describes how ke77 ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals who register for or use the ke77 online gaming platform accessible at https://ke77.bio ("the Site"). This Policy applies to all users of the Site regardless of the device or method used to access it.

By accessing, registering on, or using ke77, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must discontinue use of the Site immediately.

2Data We Collect

The table below summarises the categories of personal data ke77 collects, the source of that data, and the primary purpose for which it is processed:

3How We Use Your Data

ke77 processes your personal data only for legitimate purposes that are directly related to the operation of the platform and the services we provide to you. The legal bases and purposes for processing are as follows:

• Contract performance: processing your deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer; maintaining your account balance; resolving disputes and processing payouts.
• Legal obligation: verifying your age (21+) and identity in compliance with applicable anti-money laundering and responsible gaming requirements; retaining transaction records as required by law.
• Legitimate interest: fraud detection and prevention; security monitoring; platform analytics and improvement; responsible gaming monitoring to identify at-risk players.
• Consent: sending you promotional offers, bonus notifications, and platform updates — only where you have opted in. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Customer support: using your contact and account data to respond to your enquiries and resolve complaints promptly.

4Data Sharing and Third Parties

ke77 does not sell or rent your personal data. We share data only where necessary and only with the following categories of recipients, each bound by strict confidentiality and data protection obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking partners receive only the minimum financial data required to complete your transactions. Payment data is not stored by ke77 beyond what is legally required.
• Game providers: Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, and other certified providers receive session and gameplay data necessary to operate the games and resolve disputes.
• Identity verification providers: third-party KYC services receive identity documents and biometric data solely for the purpose of verifying your age and identity as required by our responsible gaming obligations.
• Law enforcement and regulatory bodies: ke77 will disclose personal data to relevant authorities where required by applicable law, a court order, or to prevent or detect serious crime, including money laundering or fraud.

All third-party recipients are required to process your data solely for the specified purpose and are contractually prohibited from using it for any other purpose, including their own marketing or commercial activities.

5Data Security

ke77 implements a multi-layered security framework to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser or app and ke77 servers.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls ensuring that ke77 staff can only access data necessary for their specific job function.
• Continuous monitoring systems that detect and alert on anomalous access patterns, potential breaches, or suspicious activity in real time.

6Data Retention

ke77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our retention periods are as follows:

• Account data: retained for the duration of your account and for 5 years after account closure, to comply with financial record-keeping and AML obligations.
• KYC and identity documents: retained for 5 years after account closure or the last transaction, whichever is later, as required by applicable financial regulations.
• Transaction records: retained for 5 years after the date of the transaction for accounting, dispute resolution, and legal compliance purposes.
• Marketing preferences and consent records: retained for 3 years from the date of last interaction or until consent is withdrawn, whichever is earlier.
• Technical logs and session data: retained for 12 months for security monitoring and fraud prevention purposes, then securely deleted.

7Cookies and Tracking Technologies

ke77 uses cookies and similar tracking technologies to operate the Site and improve your experience. The categories of cookies we use are:

• Strictly necessary cookies: required for the Site to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled.
• Preference cookies: remember your settings such as language preference, sound settings, and display options so you do not need to reconfigure them on each visit.
• Analytics cookies: collect anonymised usage data to help ke77 understand how players navigate the platform, which features are most used, and where improvements can be made. No personally identifiable information is included in analytics data.
• Security cookies: used to detect and prevent fraudulent login attempts, identify suspicious session patterns, and enforce rate limits on sensitive actions such as withdrawals.
• ke77 does not use cross-site tracking cookies or advertising cookies that share your browsing behaviour with third-party advertisers. You may manage non-essential cookies via your browser settings.

8Your Data Rights

You have the following rights in relation to your personal data held by ke77. To exercise any of these rights, contact our support team at [email protected] with your account username and the specific right you wish to exercise. ke77 will respond within 30 days of receiving a valid request:

• Right of access: you may request a copy of all personal data ke77 holds about you, along with information about how it is processed.
• Right to rectification: if any personal data ke77 holds about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ke77's legal retention obligations.
• Right to restrict processing: you may request that ke77 temporarily stop processing your data while a dispute about its accuracy or the lawfulness of processing is being resolved.
• Right to data portability: where processing is based on your consent or a contract, you may request that ke77 provide your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before the withdrawal.

9Children and Minors

ke77 is strictly an adult platform. Registration and use are limited to individuals who are 21 years of age or older. ke77 does not knowingly collect, process, or store personal data from individuals under the age of 21.

• Age verification is conducted as part of the KYC process for all new registrations. If ke77 discovers that personal data has been collected from an individual under 21, all data relating to that individual will be deleted and the account will be immediately closed.
• If you believe a minor has registered on ke77, please contact our support team immediately at [email protected] so that we may investigate and take appropriate action.
• ke77 recommends that parents and guardians use parental control software to prevent minors from accessing online gaming platforms.
• ke77 actively participates in responsible gaming initiatives and works with industry partners to protect vulnerable individuals, including minors, from the potential harms of online gambling.

10International Data Transfers

ke77 primarily processes your personal data within servers located in secure data centre facilities. Where data is transferred to or processed by third-party service providers located outside Bangladesh, ke77 ensures that such transfers are protected by appropriate safeguards:

• Contractual safeguards: all international data processing agreements include contractual clauses that bind the recipient to data protection standards equivalent to those applied by ke77.
• Necessity: data is transferred internationally only where it is strictly necessary to provide the service (e.g. live casino game streaming via certified providers).
• Minimisation: only the minimum data necessary for the specific service is transferred; no bulk data exports are made to third-party processors outside Bangladesh.
• Security: all international data transfers are encrypted in transit using TLS 1.2 or higher, and receiving parties are required to maintain equivalent security controls at rest.

If you have questions about international data transfers involving your personal data, please contact our support team.

11Changes to This Privacy Policy

ke77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When changes are material, ke77 will notify active users via the platform or by email to the address registered to their account. The updated Policy will be published on this page with a revised last updated date.

Your continued use of ke77 after any amendment to this Policy constitutes your acceptance of the revised terms. If you do not agree to the revised Policy, you should discontinue use of the platform and may request account closure by contacting our support team.

12Third-Party Websites

The ke77 platform does not include links to external third-party websites. This Policy applies solely to personal data processed in connection with your use of ke77. ke77 is not responsible for the privacy practices of any third-party service whose name or product may appear on the platform (e.g. game providers, payment processors) — these entities operate under their own privacy policies.

• Game providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi operate under their own privacy policies. ke77 is not responsible for how these providers handle personal data beyond what is contractually required as part of our service agreement with them.
• Payment providers including bKash, Nagad, Rocket, and Upay process payment data under their own regulatory frameworks and privacy policies, which are independent of this Policy.
• If you have concerns about how a specific third-party provider handles your data, we recommend reviewing that provider's own privacy documentation directly.

13Governing Law

This Privacy Policy is governed by and construed in accordance with applicable law. Any disputes arising in connection with this Policy shall be subject to the dispute resolution process set out in ke77's Terms and Conditions.

ke77 is committed to operating transparently and responsibly in the Bangladesh market, maintaining data security standards consistent with the platform's status as a trusted online gaming destination for Bangladeshi players.

14Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact the ke77 support team. We aim to respond to all data-related enquiries within 30 days.

Email: [email protected]